A team of expert technicians strategically taking care of your business IT needs.
Victoria IT support and services provider
Welcome to Daxtech IT Solutions, based in Victoria BC, and serving clients in Vancouver & across British Columbia.
- Full suite of integrated solutions to manage all aspects of your IT.
- Far more cost effective than developing your own internal IT department.
- IT support designed to help you stop worrying about IT—for good.
How can we help?
It’s our job to help your business work faster and more profitably by taking all routine IT tasks off your plate.
Schedule a free 15-minute call to see if we are a good fit to help your organization.
IT support & services company in Victoria & Vancouver
With Daxtech you’re getting a complete team of professionals with a wide range of experience, dedicated to providing the best customer service possible. With over 15 years of experience working with companies of all shapes, we can help your business at every step of the way.
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There's a problem with the way most businesses approach IT support
Stop us when this starts to sound familiar...
You're either working with an IT provider and you're not sure if they're doing the best for you...
Many IT providers base their entire business model on reselling software, and not providing any support beyond that.
Or you're handling everything internally, and it's becoming a bigger job than it used to be...
There comes a point in time when your key team members could better serve the business without also being the IT team.
Either way, you're spending way too much time even thinking about your IT.
When it should be running smoothly, with a team of business IT experts handling all of your routine tasks.
We're here to set the record straight...
Having the right IT support partner can change everything
Your top-rated Victoria IT support & services provider in Vancouver
We set out to solve what was then a major problem for small businesses: having difficulty keeping up with their IT needs.
We noticed that large corporations often had multiple employees specializing in different aspects of the industry and realized this approach would work well also among smaller organizations who might not be able to sustain such teams, but still require help managing an oversized workload.
Here is how we do it
Dedicated account manager
With Victoria IT support & IT services provider in Vancouver, DAXTECH IT Solutions, handling your company's essentials, you can redirect your focus towards more profitable ventures.
Save money with predictable fees
With our flat rate for British Columbia Managed IT Services, you'll save cash every month that would have been otherwise used for your technology breakdowns.
Protect yourself with cybersecurity
Don't worry about your network being down at awkward times anymore. With Daxtech’s 24/7 monitoring, you can trust your network will be running when you need it.
What happens next?
With the proper level of IT services and support, there's literally nothing your business can't accomplish. That's exactly what we want for you and, at the end of the day, that's what our IT consulting and managed services are all about. As a Victoria IT support & services company, we proudly serve businesses in Vancouver and across British Columbia, ensuring they have the reliable technology solutions needed to thrive.
What makes Daxtech different?
Clients love us
Customer support is our top priority. We do what we say that we are going to do while maintaining fair, transparent pricing.
The IT risk assessment
A constantly evolving checklist to ensure that client systems are as stable and consistent as they can be.
Transparent billing
All items are detailed, so it is clear what you are paying for. Enjoy peace of mind with a predictable cost.
Communication
Client satisfaction and communication are key. Quarterly business reviews and meetings ensure that we meet your expectations.
Availability
Our team is well equipped to support your IT environment remotely. Local resources are also available for site visits.
We include everything you need “day to day”
Some other providers don’t include things like new PC deployments and system upgrades.
Eliminate the stress that comes with managing your own IT
At Daxtech - your top-rated Victoria IT support & IT services provider in Vancouver & across British Columbia, we've designed offerings to give businesses like yours the benefits of having your own in-house IT department—at a fraction of the cost and with none of the headaches that normally come with it. All of your routine IT tasks—from new employee onboarding, to help desk support to vendor management, backups and disaster recovery—are provided with a fixed, predictable monthly cost.
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Disaster recovery & backup planning
The Daxtech team wants to make sure that this is something you don’t have to worry about any longer. In the worst case scenario, you've lost your critical data AND any backups that you had. That still doesn't mean that your data is gone for good—there are a number of steps we can take to help restore it. There are no guarantees, but we'll do everything in our power to get it all back.
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Victoria cybersecurity & threat assessment
One of the most important things to understand about IT security is that this isn’t something you can set and forget. The threat landscape is constantly evolving, which means you need to make every effort to stay ahead of the people who want to do you and your people harm. At Daxtech - your top-rated With Victoria IT support & IT services provider, we are committed to keeping you ahead of the curve of cybercrime threats.
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Network design
Upgrading networking equipment, cabling and other assets is always important because it not only makes sure that you're using the latest and most reliable resources, but that your network can continue to grow as your business does, too. The team at Daxtech will evaluate every aspect of your networking setup to make sure that your infrastructure is optimized for your people, their processes and their workflow.
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Cloud solutions
As your go-to Victoria cloud solutions, cloud services, and cloud hosting team, we here at Daxtech IT Solutions offer a wide range of products to make your cloud transition path seamless. Having been in the business of cloud solutions for decades, our team of IT experts allow us to work with you from virtually anywhere. You’ll benefit by receiving high-quality service while simultaneously saving on both up-front infrastructure and future upgrade costs.
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Frequently asked questions
We work with professional service industries of all kinds including law firms, doctors offices, veterinary clinics, insurance companies, construction companies and more.
Having a diverse set of clients and years of experience gives us a vast knowledge of industry specific software including Sage, Quickbooks, Taxprep, CopyTrack, DivorceMate, PowerPractice, AbleDent, ImproMed and Amicus to name a few.
Absolutely! We are a Microsoft partner and can help manage your Microsoft 365 products & services as well as help you understand and optimize your business with the right 365 strategy.
Yes! We work extensively with SharePoint and use it in our own business. Our experts can help build the right solution for your business without having to spend thousands on custom developers.
Switching IT providers can be a scary concept, especially if you’ve been working with the same one for many years. Rest assured we have created a process designed specifically to take the pain out of moving to a new provider. We’ve helped dozens of companies make the switch and we’ll make your experience as smooth as possible with little to no disruption to your systems or staff.
Our team has over 15 years of experience with businesses of all kinds. We pride ourselves on providing an end to end customer experience from first point of contact through to the follow-up and ensure each service request is completed thoroughly and to your satisfaction. We hire third party consultants to monitor and rate our teams performance and strive for the best customer service possible. Most importantly, we get the job done completely and efficiently with minimal repeat requests and we’ve got the testimonials to prove it.
Yes. Although we primarily work with and recommend Microsoft solutions, we are able to help clients using an Apple / Mac environment. Please contact us for more details in this regard.