Replace Your Phone System With Microsoft Teams

Written by Dylan Hodge

Specializing in small business IT solutions and cloud products. Love exploring the latest technology and how it can be applied to businesses of all shapes and sizes to improve their efficiency and profitability.

November 15, 2020

Replace Your Phone System With Microsoft Teams

Still think Microsoft Teams is just a simple in-house messaging application? If so, the idea of using it as a phone system is likely going to make you laugh or very confused. Fact is, Microsoft Teams has grown into a platform capable of becoming the hub for nearly all communications both inside and outside your organization. 

Let’s take a closer look at the Microsoft Teams Business Voice Solution

As an add-on to your Microsoft 365 subscription, you can subscribe to Business Voice which allows Microsoft Teams to make and receive audio calls outside of your organization. In addition you get a fully hosted solution that creates a completely independent call management system. All you need to do is login to the Microsoft Teams app on your smartphone, PC, mobile device or one of these Teams compatible desk phones. No matter where you are or what device your connecting from, you’ll appear to outside callers and staff as if you’re in the office.

  • Yealink T55A – The Yealink T55A Teams phone features a 4.3-inch capacitive touch screen and comes embedded with the native Teams application. The easy-to-use operations like the familiar Teams interface, CAP functions match with the needs of users in front desks and common areas, delivering a consistent call and Teams meeting. With the USB port for USB headsets and Bluetooth dongle, The T55A facilitates Teams collaboration with more flexibility. Get the full specs here
  • Yealink T55A – The Yealink T55A Teams phone features a 4.3-inch capacitive touch screen and comes embedded with the native Teams application. The easy-to-use operations like the familiar Teams interface, CAP functions match with the needs of users in front desks and common areas, delivering a consistent call and Teams meeting. With the USB port for USB headsets and Bluetooth dongle, The T55A facilitates Teams collaboration with more flexibility. Get the full specs here
    • Yealink T58A – The Yealink T58A Teams phone is designed for C-level and executive rooms. The 7-inch adjustable multi-point touch screen with a rich visual presentation, familiar Teams-tailored user interface, and the flexibility with its Bluetooth connectivity and USB headset connection, allow users to enjoy productive communications with best-in-class Teams collaboration. Get the full specs here.
  • Yealink CP960 – The Yealink CP960 Teams edition is an enterprise-grade conference phone, bringing the Teams experience and functionality from the desktop to the conference room. The CP960 is fully compatible with Teams application including Teams key calling, meeting functionality, Outlook calendar, offering a rich and talented ecosystem for your team. With connections for wireless microphones, the CP960 conference phone system can be used in larger spaces with long audio-capture distance, bringing more flexibility and expansibility in Teams collaboration. Get the full specs here.
  • Yealink CP960 – The Yealink CP960 Teams edition is an enterprise-grade conference phone, bringing the Teams experience and functionality from the desktop to the conference room. The CP960 is fully compatible with Teams application including Teams key calling, meeting functionality, Outlook calendar, offering a rich and talented ecosystem for your team. With connections for wireless microphones, the CP960 conference phone system can be used in larger spaces with long audio-capture distance, bringing more flexibility and expansibility in Teams collaboration. Get the full specs here.

Learn more about how Microsoft Business Voice can help your business.

Microsoft 365 Business Voice is a modern cloud-based telephony solution in Microsoft Teams. Together they deliver an all-in-one communication solution bringing together calling, chat, and meetings into a single application. Check out the video below to get a full understanding of how Business Voice can help eleveate and streamline communiations at your business. 

So how do you get started with Microsoft Teams and Business Voice?

The fist step is to find a qualified IT service provider that has experience transitioning customers to Microsoft Business Voice. At Daxtech, we’ve helped many clients make this leap. There’s a lot to think about and many factors to consider. With the COVID pandemic sticking around for a while, Microsoft Teams and Business Voice is the perfect solution to allow staff to work remotely while strengthening the communication amongst your team.   

Want to learn more? Let’s have a chat. We’ve moved several clients from their existing phone solution to Microsoft Teams with Business Voice and can offer great pricing on both the hardware and manpower required to make the switch.  

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